Two-factor authentication adds an extra layer of security to your account by requiring a code from your phone when you sign in.

What you'll need

Before you start, download an authenticator app on your phone. We recommend:

• Google Authenticator (iOS / Android)
• Authy (iOS / Android / Desktop)
• 1Password, Bitwarden, or any TOTP-compatible app

Setting it up

1. Go to Settings > Two-factor authentication
2. Select 'Set up two-factor authentication'. You may be asked to sign out and back in for security reasons
3. Open your authenticator app and scan the QR code shown on screen. If you can't scan it, copy the manual key instead
4. Once you've scanned the code or entered the key in the authenticator app, it will generate a 6-digit code (this code changes every 30 seconds)
5. Go back to Quibly, tap 'Continue' and enter the 6-digit code from your authenticator app
6. You'll see 10 recovery codes. Copy or download these and store them somewhere safe. Each code can only be used once. If you lose access to your authenticator app, you'll need one of these codes to sign in
7. Check 'I have saved my recovery codes'
8. Tap 'Complete setup'

After setup

Once enabled:

• You'll need your authenticator app every time you sign in to Quibly
• Your Settings will show when two-factor authentication was enabled and how many recovery codes you have left
• You can disable two-factor authentication anytime from your Settings

If you lose access to your authenticator app

Use one of your recovery codes to sign in. This will sign you in but will disable 2FA on your account, so you’ll need to set it up again.

Each recovery code can only be used once, so make sure you've saved them somewhere safe.

If you've lost both your authenticator app and your recovery codes, contact our support team.

The bottom line

Two-factor authentication requires a code from your phone each time you sign in. Set it up in Settings by scanning a QR code with an authenticator app, then save your recovery codes somewhere safe in case you lose access to the app.

Related articles:

Managing your account settings

Account security best practices

Account setup tips

Avoiding scams: common tactics to watch for

Updated April 30, 2026 11:57