Quibly charges a seller platform fee on every sale, always shown at the time of listing. The rate depends on your plan.
The seller platform fee
The seller platform fee depends on which Quibly plan you're on.
- Free: 4% of (item price + shipping) + £0.50 per transaction, or £1.20, whichever is higher. The £1.20 only applies to lower value items, where 4% + £0.50 would otherwise come to less
- Pro: 3% of (item price + shipping) + £0.50 per transaction. A lower rate available when you upgrade to Pro
- Power: 3% of (item price + shipping) + £0.50 per transaction. The same lower rate as Pro
- Enterprise: 4% of (item price + shipping) + £0.50 per transaction (the same rate as Free)
- Charity: No seller platform fee
The seller platform fee is deducted automatically from your payout. If you've chosen to cover shipping, the shipping cost is deducted from your payout separately. The seller platform fee is sometimes referred to as 'seller fee' on screen.
See Which plan is right for me? for more information on what each plan offers.
Note: buyers also pay a buyer platform fee, so the price shown on any listing already includes the buyer fee and shipping
Note: if you're a business seller, fees and plan prices shown exclude VAT.
Is there a minimum item price?
No, there is no minimum. You can list an item at any price you choose. However, it is worth thinking about what you will actually take home as each transaction includes a seller platform fee. Your estimated payout and fee breakdown are always shown when you list. If your listing offers both delivery and collection, your estimated payout assumes delivery, but your actual payout will be based on which option the buyer chooses.
Two things that help:
- Bundle small items and sell them as one lot, so a single fee covers several things
- Offer collection where you can, so shipping does not push up the price buyers see
Are fees refunded if an item is returned?
When a return is completed, your payout is adjusted to reflect the refund. How the seller platform fee is treated, and which costs you cover, depends on the reason for the return. See How returns and refunds work for the full breakdown.
The bottom line
On Free you pay whichever is higher, 4% of (the item price + shipping) plus £0.50 or £1.20. On Pro and Power the fee drops to 3% + £0.50. On Enterprise you pay 4% + £0.50. Your seller fee is deducted from your payout.
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