Quibly Help Centre

Understanding seller fees

Quibly charges a platform fee on every sale, always shown at the time of listing. The rate depends on your plan.

The platform fee

The seller platform fee depends on which Quibly plan you're on.

  • Free: 4% of (item price + shipping) + £0.50 per transaction
  • Pro: 3% of (item price + shipping) + £0.50 per transaction. A lower rate available when you upgrade to Pro
  • Enterprise: 4% of (item price + shipping) + £0.50 per transaction (the same rate as Free)
  • Charity: No seller platform fee

The platform fee is deducted automatically from your payout. If you've chosen to cover shipping, the shipping cost is deducted from your payout separately.

See Which plan is right for me? for more information on what each plan offers.

Are fees refunded if an item is returned?

Your seller platform fee is not refunded when an item is returned, regardless of the reason for the return. The platform fee is kept by Quibly to keep the platform running.

The bottom line

On Free and Enterprise you pay 4% of the item price plus any shipping, then £0.50. On Pro the fee drops to 3% + £0.50. Your fee is deducted from your payout. The seller platform fee is not refunded on returns.

 

Related articles:

Which plan is right for me?

How sellers get paid

Setting up your Stripe account

Returns and refunds

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