Offers let buyers propose a price lower than your asking price. Enabling them is optional, and you stay in control of what you accept.
How to enable offers
When creating or editing a listing, turn on the ‘Accept offers’ toggle under Offers. Two fields appear:
- Auto-accept price: if a buyer offers this amount or more, the offer is accepted automatically and the sale is confirmed without you needing to review it. Buyers don't see this amount
- Minimum offer: the lowest amount you're willing to consider. Any offers below this amount are automatically declined
Responding to offers
Offers that fall between your minimum offer and auto-accept price land in your inbox for manual review. Your response window is 48 hours. You can:
- Accept: the buyer is notified and has 24 hours to complete payment at the offered price
- Decline: the buyer is notified and can make another offer (up to 3 attempts per listing)
- Ignore: offer expires automatically after 48 hours if you don't respond
Managing offers
You can view and respond to all pending offers from your Profile.
Once an offer is accepted, either by you or automatically via your auto-accept price, the item is reserved for that buyer until the payment window closes. If they don't pay in time, the offer expires and the item becomes available again.
Turning offers off
You can disable offers on a listing at any time by editing the listing.
Things to know
- Buyers can make up to 3 offers on the same listing. After that they can only buy at the full asking price
- Buyers don't see your minimum offer or auto-accept price, they only see the listed price and the option to make an offer
- If the item sells out while an offer is pending, the offer is cancelled automatically
- Enabling offers doesn't change your listed price, it just opens the door to negotiation
- Holiday mode stops new offers, but any offer already pending keeps its clock and expires if you don't respond, so it is worth clearing them before you go away
Don’t forget to enable notifications on your devices to receive real-time alerts of offers and other relevant updates.
The bottom line
Enable offers when creating or editing a listing, set a minimum amount to filter out low offers, and an auto-accept amount to close the right deals instantly. Anything in between lands in your inbox for you to decide. You have 48 hours to respond to an offer before it expires.
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