Quibly Help Centre

Understanding your Profile

Your Profile is where your Quibly activity lives: your sales, purchases, listings and offers in one place. The app and the web show the same information in a different order, so here is each one separately.

On the web

Open your Profile from the menu icon in the top right. 

At the top you'll see your name, your handle and the date you joined, with buttons for Settings, Account Status and Support chat.

Your shop card shows your shop name and verification tick, your followers, your active listings, your plan, and how many listings you've created this month against your limit. ‘View Public Shop’ opens your shop page.

Four cards summarise your account: your total revenue, items sold, active listings, and Payouts, which shows what's available to you with a Manage payouts button that opens your payout dashboard.

Below that, everything else sits in panels:

  • Sales Overview: your recent sales, with current status and a link to each order
  • My Purchases: the same for items you've bought
  • Active Listings: your live listings, with quick access to edit each one
  • Notifications and Messages: recent updates, with a link to see everything
  • Offers Received and Offers Sent: each filtered by Recent, Awaiting payment and Completed

Note: For Personal info and Holiday mode, go to Settings. For Pro analytics, Favourites and Upgrade, go to the main menu. Returns appear inside the relevant sale or purchase.

In the app

Tap Profile in the bottom bar or in the main navigation.

At the top you'll see your name, your rating and how many reviews you have, and the date you joined, with three stats: your sales total, items sold and live listings.

Your shop card shows your banner, shop name and verification tick, your followers, and how many listings you've created this month against your limit. Tap it to open your shop page.

Below that, everything else sits in rows:

  • Personal Info: your email, phone number, shop URL and delivery address
  • Your plan: your seller type and current plan, with an Upgrade button
  • Pro analytics: (if you are a Pro, Power or Enterprise user) insights into shop performance, sales trends and listing activity
  • Recent: Sales, Purchases, Returns, Listings and Favourites
  • Offers: Offers received and Offers sent, each filtered by Recent, Awaiting payment and Completed
  • Actions: Account Status, and Holiday mode, which tells you whether your shop is live

Note: For Payouts, go to Settings. For notifications, tap the bell at the top of the screen.

The bottom line

Your Profile gives you a full picture of your Quibly activity: what you've sold, what you've bought, your live listings and any pending offers. The layout differs between the app and the web, so read the section above that matches where you are viewing it from. Check it regularly to stay on top of orders and respond to offers in time.

 

Related articles:

Viewing and tracking your sales

Using Pro analytics

Your payout dashboard

Enabling offers on your listing

Notification preferences

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